Digital Bosnia in Action
Six short demonstrations of public services that already work in BiH: the problem, what was digitalised, how it is used today and the result.
This is not another conference about digitalisation being the future.
We bring together, in one place, the people who are digitalising public services in Bosnia and Herzegovina today and those who can help them do it. We will talk openly about what has actually been digitalised, what has not and why, and who can help change that.
Livedemonstrations of services already in use
2panels that start from a problem
1:1matchmaking meetings around a specific problem
A programme that shows what already works
Two panels
No opening presentations: speakers from the public sector, business, academia and the international community answer concrete questions.
Czech experience for a digital BiH
Results of cooperation on introducing digital communication tools.
Bring Your Digital Challenge
Public institutions submit one process they want to improve within the next 12 months; selected challenges are presented in the programme.
Matchmaking
Pre-arranged meetings between institutions and those who can help them, based on a concrete problem rather than sector.
NEXT Digital Government Commitments 2026
At the end of the programme we state what was identified that day: processes that can be improved, possible integrations and agreed meetings.
Every panel starts from a concrete problem
The programme runs from 11:00 to 13:15.
P1 · 11:35 – 12:10
From Counter to Click – Digital Identity and Data Exchange
An application can be submitted online, yet citizens still have to obtain evidence or collect the decision in person. How can digital identity, qualified electronic signatures and data exchange between institutions make the whole procedure truly digital?
P2 · 12:20 – 12:55
Digital Sovereignty
Who controls the data, infrastructure and key digital systems of public administration? Cybersecurity, cloud and continuity of public services: what happens to citizens when a key system stops working?
Bring Your Digital Challenge
For public institutions that want help digitalising one concrete process.
Which one process, service or administrative problem would you like to digitalise or significantly improve within the next 12 months?
Describe one challenge of your institution briefly and precisely. The programme team selects three challenges to be presented, and for all submitted challenges we prepare structured meetings with partners who can help.
Submitting a challenge is not a procurement request and does not promise funding. The aim is to describe the problem precisely and connect it with relevant expertise or support. Do not include citizens’ data, classified information or security-sensitive technical details.
16.10.deadline for challenges
19.10.selection of three challenges
Challenges submitted after the deadline are included in matchmaking meetings but not in the selection for presentation.
How we select challenges
- Public benefitHow many citizens, businesses or institutions the problem affects.
- Clarity of the problemHow precisely it is described what does not work today and why.
- Process owner readinessWhether there is a responsible person who wants change.
- FeasibilityWhether progress can be made within the next 12 months.
Register in three steps
Choose your group and register online – no downloading, printing or scanning. Your registration goes directly to IDDEEA BiH.
Public institutions
Registration – public institutions
Ministries, agencies, administrations, institutes, cantons, cities and municipalities. You can also submit one digital challenge.
Open formSelectedCompanies and experts
Registration – companies and expert organisations
Banks, telecoms, IT and cybersecurity companies, universities, innovation centres, chambers and associations.
Open formSelectedInternational
Registration – international partners
Embassies, EU institutions and international organisations.
Open formSelected- 1Click your group’s card above – the form opens right below.
- 2Fill in the form online – it takes a few minutes. Public institutions can also submit a digital challenge in the same form.
- 3Click “Submit registration”. It goes to iddeea@iddeea.gov.ba, and you will receive a confirmation and programme details by e-mail.
Questions about registration: iddeea@iddeea.gov.ba
Registration form
Key dates
16.10.Deadline for digital challenges (Bring Your Digital Challenge)
01.11.Deadline for registration and matchmaking requests
11.11.NEXT Digital Government 2026, Sarajevo, 11:00 – 13:15
FAQ
Who can attend?
The programme is intended for representatives of public institutions, business, expert and research organisations and international partners working on the digital transformation of the public sector. Places are limited, so registrations are confirmed by e-mail.
Is there a fee?
No, participation is free of charge.
What language is the programme in?
The programme is in Bosnian, Croatian and Serbian, with simultaneous interpretation into English.
Can I send a colleague instead?
Yes. Your colleague fills in the same form and notes in the comments whom they are replacing.
What is matchmaking?
Pre-arranged 15-minute meetings between institutions and those who can help them. We prepare the meetings based on registration data and confirm them before the event.
Is this a sponsored programme?
No. Companies take part as expert participants and partners in the discussion, without sales presentations.
Data protection
Registration data is collected and processed by the Agency for Identification Documents, Registers and Data Exchange of Bosnia and Herzegovina (IDDEEA BiH) solely to organise NEXT Digital Government 2026, prepare meetings between participants and share the programme results. The data is not shared with third parties for other purposes and is kept until 18 November 2026 at the latest. You may withdraw consent at any time by e-mail to iddeea@iddeea.gov.ba.